Business Services FAQ

Will you come to visit us for initial business consultation?

Yes. It often helps to see your business, books and records, etc at first hand and we are always happy to invest our time
without charge to show you what we can do. Of course, if you prefer to visit us, that’s fine too.

When and how soon can you come to see us to explore accounting and taxation service for our business?

When is a good time for you? Let us know and we’ll do our utmost to help. If you need to see somebody urgently, we’re
always out and about and can arrange to see you very quickly. Our office is based in Brisbane, however, can meet you at a
location that suits you, or via Skype or video conference as needed.

General

Where are you located?

Our office is located in Brisbane, Queensland – however we service clients across Australia. If you’re looking for a
taxation accountant or CPA for your business needs, we’re ready to chat today. Check out our ‘Contact Us‘ page to
find out more about our location.

Is your fixed quote guaranteed for more than one year?

We’re not in the business of providing cheap quotes just to get your business for the first year and then raising the fees.
We want you as a long-term client who trusts us to do what we say we will do. We quote what we anticipate to be a fair
fee for the value provided and would only anticipate normal inflationary increases if the work stays the same. Should for
any reason there be a need to provide additional services outside the scope of our fixed arrangement, we will discuss
additional fees with you in advance and get your permission before undertaking any additional business services and
accounting work for you and your business.

You seem to offer a lot for your accounting and business services. Are your fees expensive?

No! We offer fixed fees linked to the value of what we provide. We’re not always the cheapest and as with many things in
life, the cheapest is often the most expensive in the long run. We are proud to offer excellent value for what we provide.
Most importantly we never undertake work without agreeing the fee arrangements in advance so you always know where
you stand.