Accounting & Taxation FAQ

Can you help me with my BAS?

Yes, we help with a broad range of business accounting services and can help with your BAS as well.

When and how soon can you come to see us to explore accounting and taxation service for our business?

When is a good time for you? Let us know and we’ll do our utmost to help. If you need to see somebody urgently, we’re
always out and about and can arrange to see you very quickly. Our office is based in Brisbane, however, can meet you at a
location that suits you, or via Skype or video conference as needed.

How easy is it to change taxation accountants and why should I change?

If your existing accountant is offering you an excellent pro-active service at a fair fee then stick with them. However,
different accountants will save you different amounts of tax and provide different levels of business advice. If your
present accountant doesn’t offer the type of service you want and that we do offer, then changing over to us is very easy.
It involves just one letter from you and we take care of everything else for you. Your existing accountant is not usually
allowed to charge you for providing the normal handover information.

I’ve just had my accounts done and don’t need an accountant until next year, is there any need to contact you now?

We can’t over emphasise the importance of tax planning at an early stage, not crisis driven advice. Ideally you do tax
planning before the year even starts but after that, the earlier the better. The same is applicable to all areas of advice and
we are about helping you change the future,not just reporting what has already happened.

General

Where are you located?

Our office is located in Brisbane, Queensland – however we service clients across Australia. If you’re looking for a
taxation accountant or CPA for your business needs, we’re ready to chat today. Check out our ‘Contact Us‘ page to
find out more about our location.

Is your fixed quote guaranteed for more than one year?

We’re not in the business of providing cheap quotes just to get your business for the first year and then raising the fees.
We want you as a long-term client who trusts us to do what we say we will do. We quote what we anticipate to be a fair
fee for the value provided and would only anticipate normal inflationary increases if the work stays the same. Should for
any reason there be a need to provide additional services outside the scope of our fixed arrangement, we will discuss
additional fees with you in advance and get your permission before undertaking any additional business services and
accounting work for you and your business.

You seem to offer a lot for your accounting and business services. Are your fees expensive?

No! We offer fixed fees linked to the value of what we provide. We’re not always the cheapest and as with many things in
life, the cheapest is often the most expensive in the long run. We are proud to offer excellent value for what we provide.
Most importantly we never undertake work without agreeing the fee arrangements in advance so you always know where
you stand.